Thomson Reuters

Customer Success Manager

Thomson Reuters(1 month ago)

HybridFull TimeMedior$103,449 - $136,976 (estimated)Customer Success
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About this role

The Customer Success Manager at Thomson Reuters partners with legal industry customers to help them achieve their goals and realize value from Thomson Reuters’ legal products (HighQ, CoCounsel, Contract Express, Practical Law and Westlaw). The role focuses on understanding customer business challenges and aligning solutions while collaborating across the organization to support long-term customer success.

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Required Skills

  • Onboarding
  • Use Cases
  • Adoption Management
  • Relationship Building
  • Strategic Guidance
  • Retention
  • Customer Advocacy
  • Collaboration
  • Legal Technology
  • Communication

+1 more

Qualifications

  • Law Degree
  • Formal Legal Education
Thomson Reuters

About Thomson Reuters

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Thomson Reuters empowers professionals with cutting-edge technology solutions informed by industry-leading content and expertise.

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