Customer Success Manager
Geotab(12 days ago)
About this role
Geotab is hiring a Customer Success Manager to own the end-to-end lifecycle for a portfolio of SMB accounts, driving product adoption, retention, and net revenue retention through value-based engagement. The role partners with Sales, Product, and Support teams and uses data-driven insights to ensure customers achieve their business outcomes.
Required Skills
- Customer Success
- Onboarding
- Renewals
- Account Management
- Relationship Building
- Contract Negotiation
- Data Analysis
- CRM
- Communication
- Time Management
+2 more
Qualifications
- Business Degree
About Geotab
geotab.comGeotab is a global telematics and fleet management company that provides a single platform for GPS tracking and total fleet optimization. Combining vehicle-mounted telematics hardware with cloud-based software, it delivers real-time location, vehicle diagnostics, driver safety and compliance tools, plus analytics for fuel, route and maintenance optimization. Thousands of fleets worldwide use Geotab’s data-driven insights, APIs and partner marketplace to automate operations, improve efficiency and support initiatives like electrification and sustainability.