Customer Success Manager
X(1 month ago)
About this role
A Customer Success Manager at Trend Micro is a post-sales security advisor responsible for ensuring customers realize measurable security value from the platform. The role manages a portfolio of enterprise customers, focusing on consumption health, renewals, and expansion. The CSM coordinates cross-functional teams and executive engagement to drive security outcomes through Security Account Success Plans.
Required Skills
- B2B SaaS
- Telemetry Analysis
- Success Planning
- Burn Curves
- Security Operations
- SIEM/XDR
- Cloud Security
- Identity Security
- Gainsight
- Salesforce
+5 more
Qualifications
- CISSP
- CISM
- CRISC
About X
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