Customer Success Manager
Digital.ai(6 days ago)
About this role
The Customer Success Manager at Digital.ai represents the company to enterprise customers, focusing on maximizing value and long-term partnership across the software delivery lifecycle. This role supports adoption of Digital.ai’s AI-powered platform for large B2B accounts and collaborates with cross-functional teams to ensure customer satisfaction and retention.
Required Skills
- Customer Success
- Onboarding
- Implementation
- Relationship Management
- Renewals
- Upsell
- Project Management
- CRM Tools
- Value Stream
- Agile
+2 more
Qualifications
- Bachelor's Degree
About Digital.ai
digital.aiWP Rocket (from WP Media) is a premium WordPress performance plugin that speeds up websites through page caching, cache preloading, file minification/concatenation, lazy-loading images, GZIP compression, and database optimization. It integrates with CDNs, Varnish, and popular themes/plugins to improve load times and SEO while offering an easy-to-use dashboard for non‑technical users. Favored by site owners and agencies, WP Rocket emphasizes compatibility, straightforward configuration, and responsive support to deliver measurable performance gains.