Compass

Customer Success Manager

Compass

1 month ago
Austin, TX
Onsite
Full Time
Medior
2 applicants
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Compass
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About this role

A Customer Success Manager (Agent Experience Manager) at Compass is the primary contact for agents joining the company, responsible for building relationships and ensuring new agents adopt and benefit from the Compass platform. This customer-facing role focuses on agent onboarding, training, and delivering a consistently excellent in-office experience in Austin, TX.

Skills

Compass

About Compass

compass.com

Compass is a real estate technology company and brokerage that helps people buy, sell, and rent homes and apartments by connecting them with local agents. It combines a network of local real estate professionals with proprietary search, marketing, pricing, and data tools to streamline listings, property discovery, and transactions. Operating across dozens of U.S. markets, Compass emphasizes tech-enabled service and agent support to make property moves faster, more informed, and more efficient.

About Compass

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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