Customer Success Account Manager
Forcepoint LLC(1 month ago)
About this role
Forcepoint is hiring a Customer Success Account Manager to act as the primary post-sale contact for a portfolio of customers, combining account ownership with customer success guidance. The role focuses on ensuring customers realize long-term value from Forcepoint’s cybersecurity and data protection solutions while supporting retention and growth within the existing base. This position is based in Austin, TX with regular in-office attendance.
Required Skills
- Customer Success
- Account Management
- Renewals
- ARR Management
- Upselling
- Customer Retention
- Quarterly Business Reviews
- Success Planning
- Account Health Monitoring
- CRM
+5 more
About Forcepoint LLC
forcepoint.comForcepoint is a robust data security company that integrates advanced solutions for Data Security Posture Management (DSPM), Data Loss Prevention (DLP), and Data Detection and Response (DDR). Its mission is to protect sensitive data across various environments and prevent breaches while mitigating risks associated with artificial intelligence. By unifying these technologies, Forcepoint helps organizations enhance their security posture and effectively manage data loss risks in a complex digital landscape. Their solutions cater to businesses seeking comprehensive data protection strategies in an increasingly connected world.
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