Customer Success Manager
X(26 days ago)
HybridFull TimeSenior$122,489 - $163,980 (estimated)Customer Success
Apply NowAbout this role
A Customer Success Manager at Trend Micro ensures enterprise customers realize security and business outcomes from Trend Micro’s cybersecurity platform. The role focuses on driving customer value, managing credit consumption and renewal readiness, and serving as the primary post-sales security advisor. The CSM coordinates across internal teams and with customers to align plans to strategic objectives.
Required Skills
- B2B SaaS
- Telemetry Analysis
- Gainsight
- Salesforce
- Executive Communication
- Executive Presence
- Cross-Functional
- Risk Management
- Security Knowledge
- QBRs
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