Customer Success Manager
Redis(15 days ago)
About this role
A Customer Success Manager (CSM) for the Indonesia region at Redis will build and maintain long-term customer relationships, ensuring customers realize maximum value from Redis solutions. The role serves as a trusted advisor who aligns Redis offerings with customer goals and collaborates across teams to drive adoption, satisfaction, and retention.
Required Skills
- Customer Success
- Account Management
- Stakeholder Engagement
- Onboarding
- Adoption
- Renewal Management
- Upselling
- Business Reviews
- Cloud Services
- NoSQL
+7 more
About Redis
redis.ioRedis is a real-time data platform built on the high-performance, in‑memory Redis database that developers use to build blazing-fast apps. It includes open‑source Redis plus commercial offerings like Redis Enterprise and Redis Cloud, delivering caching, persistent key‑value storage, streams, pub/sub, search, JSON, graph and module extensions. The platform emphasizes low latency and high throughput with features for clustering, persistence, high availability and seamless scaling across cloud and on‑prem deployments. Enterprises and developers choose Redis for real‑time workloads, session stores, caching, leaderboards, analytics and other latency‑sensitive services.
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