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Customer Success Manager at Kontakt.io - ApplyBlast

Customer Success Manager

Kontakt.io

8 months ago

4.3 on Glassdoor

Remote

Full Time

Manager

101 applicants

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About this role

The Customer Success Manager – Enterprise Accounts is a remote role based in the Western U.S. responsible for ensuring post-deployment success and long-term value for strategic enterprise healthcare customers using Kontakt.io’s platform. The role partners with clinical, operational, IT, and executive stakeholders to drive adoption, measurable ROI, renewals, and account expansion while contributing to scalable Customer Success practices. Reports to the Director of Customer Success Enterprise.

Skills

About Kontakt.io

kontakt.io

Headquarters

New York, New York, United States

Company Size

51-200 employees

Founded

2013

View Profile

Kontakt.io is an AI-powered intelligent orchestration platform purpose-built for healthcare operations, combining RTLS, EHR integration, and predictive and agentic AI to deliver operational predictability for hospitals. Its platform supports asset management, staff safety, patient journey tracking, and capacity optimization to enhance care delivery for patients and caregivers. Trusted by hundreds of hospitals worldwide, Kontakt.io helps healthcare organizations maximize efficiency, reduce costs, and improve patient outcomes.