Customer Success Manager

United States - Genesys Cloud Services, Inc.(20 days ago)

RemoteFull TimeMedior$0 - $0Customer Success

About this role

Genesys is seeking a Customer Success Manager to support their digital-first customer experience platform. The role involves orchestrating end-to-end customer interactions using digital tools and AI to enhance customer satisfaction, retention, and growth. It focuses on leveraging data and cross-team collaboration to drive successful outcomes for clients.

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Required Skills

Genesys Cloud
Salesforce
Gainsight
Digital Engagement
AI Literacy
Customer Experience
Customer Success
SaaS
Self-Service
Program Management

About United States - Genesys Cloud Services, Inc.

genesys.com

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