Customer Success Manager
Thomson Reuters(3 days ago)
About this role
The Customer Success Manager for AEM at TR Legal is responsible for supporting post-sales activities to ensure successful implementation, driving customer satisfaction, and fostering business growth. The role involves building relationships with clients and internal teams, optimizing product usage, and identifying opportunities for upselling and retention.
Required Skills
- Customer Success
- Relationship Building
- SaaS
- CRM
- Product Knowledge
- Communication
- Analytical Skills
- Support
- Retention
- Upselling
About Thomson Reuters
tr.comThomson Reuters empowers professionals with cutting-edge technology solutions informed by industry-leading content and expertise.
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