Customer Success Account Manager
TechCrunch(3 days ago)
About this role
A Customer Success Manager at Adobe is responsible for engaging SMB accounts post-sale, helping them adopt solutions easily, optimizing their product experience, and identifying upselling opportunities. The role involves developing customer relationships, providing technical education, and supporting account growth.
Required Skills
- Customer Success
- Account Management
- Communication
- Upselling
- Demo
- Contract Management
- CRM
- Microsoft Office
- Relationship Building
- Renewals
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