Customer Success Manager
Kong Inc.(15 hours ago)
About this role
A Customer Success team member at Kong acts as the primary technical and support contact for customers after sales. They help ensure successful adoption of Kong products by building relationships, providing technical guidance, and supporting expansion efforts. The role involves working closely with customers to understand their needs and facilitate their use of Kong's API platform.
Required Skills
- API
- Microservices
- Kubernetes
- AWS
- GCP
- Azure
- Customer Management
- Technical Support
- Product Demonstration
- Data Storytelling
About Kong Inc.
konghq.comKong Inc. is a leading API gateway and service mesh provider, designed to enhance developer productivity, security, and performance across modern architectures. The company's unified platform, Kong Konnect, provides tools for API management, AI gateway integration, and event streaming, enabling seamless connectivity and governance for organizations. With features tailored for API producers and consumers, Kong empowers businesses to build, run, discover, and govern APIs efficiently while supporting AI modernization efforts. Trusted by top companies, Kong is recognized for its ability to accelerate digital transformation and foster innovation in the API ecosystem.
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