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© All Rights Reserved. ApplyBlast.com
QAD, Inc.
The Customer Service Manager (CSM) at QAD is responsible for ensuring customer satisfaction and growth by supporting the full customer lifecycle. They act as trusted advisors, fostering relationships with stakeholders, monitoring account health, and collaborating cross-functionally to achieve revenue and engagement goals. The role is remote, involves travel, and requires a focus on enterprise software accounts.
Headquarters
Miami, Florida, United States
Company Size
1001-5000 employees
Founded
1979
QAD (with Redzone) provides cloud-native ERP and adaptive manufacturing and supply‑chain software that helps manufacturers improve productivity, quality, and responsiveness. Their platform uses agentic AI and integrated applications — including manufacturing execution, workforce productivity (Redzone), planning, and analytics — to optimize operations and drive supply‑chain resilience. QAD serves mid‑to‑large manufacturers across industries with cloud solutions designed for agility, real‑time insights, and end‑to‑end operational control.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for QAD, Inc..
35% below the average for this role