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© All Rights Reserved. ApplyBlast.com
Mcim
The Customer Success Manager at MCIM is responsible for maintaining client relationships, ensuring customer satisfaction, and supporting product adoption to foster long-term retention and growth. The role involves managing renewals, conducting business reviews, and collaborating with sales teams to identify expansion opportunities.
Headquarters
Glen Allen, Virginia, United States
Company Size
51-200 employees
Founded
2012
MCIM (by Fulcrum Collaborations) is a mission‑critical facility management platform for data centers that integrates workflow and operational intelligence into a single pane of glass. It positions itself beyond traditional EAM and CMMS by combining real‑time operational insights, asset and maintenance workflows, and centralized control to improve uptime, efficiency, and compliance. Data center operators and facilities teams use MCIM to streamline processes, reduce risk, and make data‑driven decisions across complex, mission‑critical infrastructure.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mcim.
Mcim didn’t post a salary, so this is our estimate from similar listings.
13% above the average for this role