Customer Success Manager
Engageware
About this role
A Customer Success Manager in Mexico will focus on helping clients maximize the value of the company's solutions through strategic planning and relationship building. The role involves supporting clients' business objectives, monitoring KPIs, and identifying growth opportunities to ensure satisfaction and account expansion.
Skills
Qualifications
About Engageware
engageware.comEngageware is an AI‑powered customer engagement platform that delivers compliant, automated customer service for regulated industries. It combines conversational AI, omnichannel automation, workflow orchestration, and compliance controls to handle high‑risk interactions while preserving auditability. Trusted by roughly 25% of top banks, Engageware helps enterprises scale service, reduce costs, and maintain regulatory standards. Prospective customers can integrate the platform with core systems and request a demo to evaluate its capabilities.
About Engageware
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Engageware.
Salary
$141k – $190k
per year