Enterprise Customer Success Manager
Staffbase(20 days ago)
About this role
As a Customer Success Manager at Staffbase, you will act as a strategic partner to customers, helping them realize their communication goals through effective relationship building. This role includes guiding customers through renewal processes, identifying growth opportunities, and ensuring successful platform adoption for long-term success.
Required Skills
- Customer Success
- Account Management
- SaaS
- Renewals
- Upsells
Qualifications
- 3+ years in Customer Success
- Business fluent in German and English
About Staffbase
staffbase.comStaffbase is an AI-native intranet and employee experience platform that centralizes internal communications to help organizations reach, inform, and engage employees across locations and devices. It provides configurable intranets and mobile apps, campaign and content tools, analytics, and integrations with HR and IT systems to deliver personalized messages to both desk-based and frontline workforces. Built for enterprises, Staffbase emphasizes adoption, measurement, and streamlined workflows to boost productivity, culture, and internal alignment.
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