Customer Success Manager
Berkshiregrey
About this role
Berkshire Grey is seeking an experienced Customer Success Manager to oversee the post-deployment success of high-visibility enterprise automation customers. The role involves managing operational maturity, system performance, and customer satisfaction through deep technical engagement and strategic partnership.
Skills
Qualifications
About Berkshiregrey
berkshiregrey.comBerkshire Grey is a robotics and automation company that develops AI-enabled robotic systems for warehouse, fulfillment, and logistics operations. Its solutions are used to automate tasks such as picking, sorting, moving, and packing items in e-commerce, retail, and parcel-handling environments.
About Berkshiregrey
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Berkshiregrey.
Salary
$80k – $120k
per year