Customer Success Manager
Cybsafe
About this role
A Customer Success Manager (CSM) at CybSafe is responsible for managing and nurturing key customer relationships, ensuring they receive value from the platform, and driving growth opportunities. The role involves working closely with senior stakeholders, collaborating across teams, and contributing to the company's scalability through automation and AI initiatives.
Skills
About Cybsafe
cybsafe.comCybSafe is an AI-powered human risk management platform that helps organizations improve security behaviors using data, behavioral science, and automation. Its adaptive suite (including Guide, Phish, and Respond) combines microlearning, phishing simulation, and automated interventions to surface, reduce, and remediate human cyber risk. The platform generates measurable human risk metrics and reports so security teams can prioritize interventions and demonstrate impact. CybSafe positions itself for the “AI era,” serving global organizations that want a data-driven, behavior-first approach to security.
About Cybsafe
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Cybsafe.
Salary
$132k – $177k
per year