Customer Success Manager

PERSUIT(1 month ago)

United StatesOnsiteFull TimeMedior$91,745 - $122,995 (estimated)Customer Success

About this role

A Customer Success Manager in the Customer Success department works with clients to ensure they are satisfied with the company's software solutions. The role involves building strong relationships, understanding client needs, and promoting product adoption.

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Required Skills

Customer Success
Relationship Building
Communication
Account Management
Problem Solving

About PERSUIT

persuit.com

PERSUIT is a legal operations platform that helps corporate legal teams select the right outside counsel, assemble the right team, and define the right strategy to improve outcomes while saving millions. It delivers data-driven sourcing, vendor benchmarking, and decision support, including resources like the Global Outside Counsel Rate Trends reports. Used by legal departments at some of the world’s largest companies, PERSUIT streamlines vendor selection and drives efficiency across complex matters. By combining RFP workflows, rate benchmarks, and strategic guidance, PERSUIT optimizes outside counsel programs on a global scale.

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