Customer Success Manager

ActivTrak(10 days ago)

Austin, United StatesOnsiteFull TimeSenior$141,177 - $189,680 (estimated)Customer Success

About this role

The Customer Success Manager at this company is responsible for maintaining strong relationships with clients, helping them achieve their goals, and ensuring they are satisfied with the company's software solutions. The role involves working closely with clients and internal teams to deliver value and foster long-term partnerships.

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Required Skills

Customer Success
Account Management
Communication
Relationship Building
Problem Solving

About ActivTrak

activtrak.com

ActivTrak is a workforce analytics and intelligence platform that helps enterprises understand how work happens to optimize productivity, improve employee experience, and guide data-driven workforce planning. It delivers analytics paired with employee monitoring insights, collecting and analyzing user activity data to boost productivity while supporting operational compliance. The platform provides actionable metrics to reveal work patterns across teams, enabling governance and data-driven decision making. Founded in 2009, ActivTrak serves organizations seeking enterprise-grade visibility into work practices and productivity.

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