Customer Success Manager
QAD, Inc.
About this role
The Customer Success Manager at QAD focuses on maintaining and growing existing customer accounts through strategic relationship management, ensuring product adoption and customer satisfaction. The role involves coordinating with various internal teams and stakeholders, monitoring account health, and identifying growth opportunities, all within a fully remote setting based in the UK.
Skills
Qualifications
About QAD, Inc.
qad.comQAD (with Redzone) provides cloud-native ERP and adaptive manufacturing and supply‑chain software that helps manufacturers improve productivity, quality, and responsiveness. Their platform uses agentic AI and integrated applications — including manufacturing execution, workforce productivity (Redzone), planning, and analytics — to optimize operations and drive supply‑chain resilience. QAD serves mid‑to‑large manufacturers across industries with cloud solutions designed for agility, real‑time insights, and end‑to‑end operational control.
About QAD, Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for QAD, Inc..
Salary
$85k – $105k
per year