Enterprise Customer Success Manager

LeanData(1 month ago)

RemoteFull TimeManager$90,000 - $130,000Customer Success

About this role

The Enterprise Customer Success Manager at LeanData is responsible for acting as a strategic partner to enterprise clients, ensuring they derive significant value from the SaaS platform. This role involves managing the post-sales relationship, driving product adoption, overseeing retention risks, and identifying growth opportunities within strategic accounts. The manager will develop customer success plans, build relationships with executive-level stakeholders, and coordinate with internal teams to ensure effective project delivery and account growth. Leveraging expertise in revenue operations and SaaS environments, the position contributes directly to customer retention, satisfaction, and LeanData’s revenue objectives.

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Required Skills

Customer Success
Strategic Partner
Project Management
Relationship Building
Communication Skills
Revenue Operations
Salesforce
Upselling
Cross-Selling
Risk Management

+7 more

About LeanData

leandata.com

LeanData is a cutting-edge revenue orchestration platform designed to enhance the go-to-market (GTM) processes of businesses. By connecting various data sources and systems, it enables companies to better understand buyer signals, improve operational efficiency, and accelerate revenue generation. LeanData’s solutions, including intelligent lead delivery, workflow automation, and integrated scheduling, empower marketing, sales, and operations teams to respond promptly and effectively to customer needs. With its innovative tools, LeanData helps organizations streamline their GTM strategies and enhance overall performance.