Customer Success Manager
Plastic Express
About this role
The Customer Success Manager at Plastic Express oversees vendor negotiations, manages projects, and fosters relationships with colleagues, vendors, and clients to ensure operational efficiency and customer satisfaction. They work closely with various departments, supporting customer service policies and process improvements.
Skills
About Plastic Express
plasticexpress.comPlastic Express delivers custom-tailored logistics and supply‑chain solutions for the plastics, packaging, and manufacturing sectors. They provide end‑to‑end services including domestic and international freight (LTL/FTL), warehousing and inventory management, packaging/kitting, and expedited just‑in‑time delivery. The company emphasizes personalized account management and technology‑enabled tracking and reporting to give customers visibility and control. Plastic Express positions itself on reliability, cost efficiency, and responsive customer service to help manufacturers and distributors streamline operations.
About Plastic Express
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Plastic Express.
Salary
$48k – $56k
per year