Customer Success Manager
Puzzle
About this role
Puzzle is seeking an experienced Customer Success Manager who will work closely with founders and SMBs to ensure they successfully adopt and use the company's financial platform. The role focuses on onboarding, product education, relationship management, and collaboration with internal teams to support customer growth and retention.
Skills
About Puzzle
puzzle.ioPuzzle is an innovative accounting software platform designed specifically for startups and tax preparation, offering a modern alternative to traditional systems like QuickBooks. It provides real-time finance insights and startup metrics, facilitating automatic revenue recognition and simplifying accounting processes. With a focus on AI-driven accuracy, Puzzle enables users to efficiently manage their bookkeeping while offering powerful integrations to cloud-based services. Its user-friendly interface supports founders, accountants, and firms, helping streamline financial management and reduce manual workloads.
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About Puzzle
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Puzzle.
Salary
$80k – $100k
per year