Customer Success Manager
Rapid7
About this role
The Customer Success Manager at Rapid7 acts as a trusted partner to customers, helping them maximize the value of their cybersecurity investments and achieve their security objectives. The role focuses on guiding customers to adopt and optimize Rapid7 solutions, building strategic relationships, and driving long-term success across the customer lifecycle. The CSM collaborates with Sales, Product, Support and Engineering to ensure a seamless, outcomes-driven experience that supports renewals and expansion.
Skills
About Rapid7
rapid7.comLevel up SecOps with the only endpoint to cloud, unified cybersecurity platform. Confidently act to prevent breaches with a leading MDR partner. Request demo!
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About Rapid7
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Rapid7.
Salary
$117k – $170k
per year