O'Reilly Media
A Customer Success Manager at O’Reilly Media helps customers achieve their organizational and individual goals by aligning the O’Reilly platform with their business goals and skill gaps. The role involves guiding organizations through onboarding, engagement, and long-term value realization while acting as a dedicated advocate for the customer.
Headquarters
Sebastopol, California, United States
Company Size
201-500 employees
Founded
1978
O'Reilly Media is a technology and business learning company and publisher that helps individuals, teams, and organizations build in-demand skills through a unified learning platform. It provides a broad mix of content — books, video courses, live online training, interactive labs, and expert-curated material from nearly 200 providers — alongside tools for enterprises, academia, and government. Founded in 1978 by Tim O’Reilly, the company emphasizes practical, practitioner-led instruction and uses AI/ML to personalize learning experiences that drive measurable business outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for O'Reilly Media.
59% above the average for this role