Senior Customer Success Specialist
Wolters Kluwer(5 days ago)
About this role
Wolters Kluwer Health's Clinical Decision Support and Provider Solutions organization is seeking a Senior Customer Success Specialist to manage strategic relationships, optimize product utilization, and ensure customer success in the healthcare industry. The role involves working closely with mid-size accounts, leading implementation projects, and driving value realization across the product portfolio.
Required Skills
- Customer Success
- Account Management
- Project Management
- Healthcare
- Data Analysis
- CRM
- Workflow Design
- Communication
- Strategic Planning
- Product Adoption
Qualifications
- Bachelor’s degree
- 3+ years of experience in SaaS customer success or account management
- Healthcare background
- Experience with CRM platforms
About Wolters Kluwer
wolterskluwer.comWolters Kluwer is a global provider of professional information, software solutions, and services.
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