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© All Rights Reserved. ApplyBlast.com
UserGems
A Customer Success Manager at UserGems helps customers build an AI-native product and partners with stakeholders to make UserGems a strategic pillar of their outbound and ABM programs. The role is high-autonomy and high-visibility, focusing on commercial outcomes and shaping how the company scales.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2019
UserGems is an AI Command Center for outbound sales and account-based marketing that deploys AI agents to capture high‑intent signals, acquire and enrich contacts, score accounts, and generate personalized outreach. The platform pairs best‑in‑class contact data with AI features — including Gem‑E agents for Outbound and ABM, intelligent workflows, a campaign library, signals, and a Chrome integration — to automate list building, prioritization, and email creation. Sales and RevOps teams use UserGems to scale targeted outbound plays, accelerate pipeline, and surface high‑value opportunities. For qualifying customers they also offer a results-backed guarantee (e.g., spend $50K, guarantee at least $50K revenue or a refund).
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for UserGems.
10% above the average for this role
