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© All Rights Reserved. ApplyBlast.com
SPS Commerce
As a Customer Success Manager at SPS Commerce, you will manage a shared book of business by delivering proactive outreach, strategic check-ins, and personalized support to global retail trading partners. You will guide customers through onboarding and implementation, provide training to drive product adoption, and monitor account health to identify growth opportunities while mitigating churn risk. This role involves partnering cross-functionally to resolve challenges and implement retention strategies that enhance customer satisfaction and long-term value.
Headquarters
Minneapolis, Minnesota, United States
Company Size
1001-5000 employees
Founded
2001
SPS Commerce is a leading EDI, sales & item data company offering reliable solutions for retail businesses. Get a free demo now!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SPS Commerce.
SPS Commerce didn’t post a salary, so this is our estimate from similar listings.