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Customer Success Manager at Wishpond Technologies - ApplyBlast

Customer Success Manager

Wishpond Technologies

2 months ago

3.0 on Glassdoor

Remote

Contract

Manager

0 applicants

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About this role

The Customer Success Manager will manage a high‑volume portfolio of SMB and mid‑market accounts, using automation, data, and proactive outreach to drive adoption, retention, and expansion. The role focuses on scaling engagement through repeatable programs, monitoring health signals, and reducing churn while collaborating cross‑functionally with onboarding and product teams.

Responsibilities

Manage high‑volume SMB and mid‑market account portfolio
Design and execute scalable customer engagement programs
Monitor usage and proactively reduce churn

Skills

About Wishpond Technologies

wishpond.com

Headquarters

Vancouver, British Columbia, Canada

Company Size

201-500 employees

Founded

2009

View Profile

Wishpond is an AI-powered marketing platform that helps small and mid-sized businesses generate leads and convert visitors using landing pages, popups, contests/giveaways, and email marketing. It combines drag-and-drop builders, marketing automation, CRM-style lead management, and campaign analytics to streamline ideation, automate execution, and optimize conversion. With templates, integrations, and AI-driven content and campaign suggestions, Wishpond aims to let teams launch faster and scale smarter without heavy technical resources.

Recent company news

PR Newswire

G2M CAP CORP. ANNOUNCES UPSIZING OF CONCURRENT FINANCING AND DATE OF SPECIAL SHAREHOLDERS MEETING FOR QUALIFYING TRANSACTION WITH SALESCLOSER AI AND WISHPOND TECHNOLOGIES

1 week ago