ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Customer Success Manager at Exiger - ApplyBlast

Customer Success Manager

Exiger

3 months ago

3.1 on Glassdoor

Vancouver, British Columbia, Canada

Hybrid

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

Exiger is hiring an Enterprise Customer Success Manager to manage day-to-day relationships with customers focused on third-party and supply chain risk management using the company's AI platform. This hands-on role involves optimizing customer ROI, leading renewals, coordinating with internal teams like Product and Support, and acting as a brand ambassador in a hybrid environment. The ideal candidate will have strong technical aptitude to support enterprise clients and drive growth through personalized solutions.

Responsibilities

Manage day-to-day external relationships across a customer portfolio
Lead the full customer renewal lifecycle from engagement to partnership expansion
Coordinate with internal stakeholders to deliver product expertise to accounts
Educate and train customers on products, scopes, and compliance processes
Evaluate customer feedback and disseminate insights to aid product resolution

Skills

Qualifications

2+ years in customer-facing experience in a SaaS environment

About Exiger

exiger.com

Headquarters

Tysons, Virginia, United States

Company Size

501-1000 employees

Founded

2013

View Profile

Exiger is an AI-powered supply chain and procurement automation company that helps organizations manage supplier risk, trade compliance, and supply chain resilience. Its flagship platform, 1EXIGER.AI, is an AI-native operating system that unifies supplier, product, part, and risk data to orchestrate compliant and resilient physical and software supply chains. Exiger serves Fortune 500 companies and U.S. federal agencies with solutions spanning third-party risk management, due diligence, software supply chain security, and procurement technology.