ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Customer Success Manager at Evident - ApplyBlast

Customer Success Manager

Evident

3 months ago

4.4 on Glassdoor

Atlanta, GA

Onsite

Full Time

Senior

1 applicant

View Job Listing

Apply to 100+ jobs

About this role

Evident is seeking a Customer Success Manager to serve as the primary point of contact for assigned accounts, driving adoption, retention, and expansion within a rapidly growing technology startup. The role involves managing the full customer lifecycle, from onboarding and enablement to renewals, while translating complex compliance requirements into platform configurations. Candidates will collaborate cross-functionally with Sales, Product, and Engineering to ensure customers achieve measurable value from the company's secure risk data platform.

Responsibilities

Serve as the primary point of contact for assigned customer accounts post-sale
Drive product adoption and mitigate churn risks through proactive account management
Translate complex compliance requirements into platform configuration and workflow rules
Own customer renewals and identify opportunities for business expansion
Partner with cross-functional teams to advocate for customers and resolve issues

Skills

About Evident

evidentid.com

Headquarters

Atlanta, Georgia, United States

Company Size

51-200 employees

Founded

2016

View Profile

Evident ID is a third‑party risk management (TPRM) automation platform that helps organizations streamline vendor onboarding, compliance evidence collection, and continuous monitoring of critical partners. The platform automates document validation (for example certificates of insurance), workflows, and evidence requests to reduce manual review and speed up assessments. Built for security, procurement, and risk teams at enterprises, Evident ID provides centralized visibility and controls to maintain vendor compliance and proactively mitigate third‑party exposures.