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Insurance Certificate Operations Manager at Evident - ApplyBlast

Insurance Certificate Operations Manager

Evident

4 months ago

4.4 on Glassdoor

Atlanta, Georgia

Hybrid

Full Time

Senior

3 applicants

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About this role

Evident is hiring an Insurance Certificate Operations Manager to lead a team of verification specialists within its secure, remote-first enterprise platform. The role involves conducting ongoing training, creating user guides, and collaborating with product and engineering teams to improve insurance verification software. This hybrid position requires translating insurance requirements into product offerings while ensuring efficient resolution of daily customer escalations.

Responsibilities

Lead a team of insurance certificate verification specialists
Develop and maintain training guides for operational processes
Collaborate with engineering to enhance verification software features
Translate insurance requirements into actionable product offerings
Resolve complex customer and internal escalation inquiries

Skills

About Evident

evidentid.com

Headquarters

Atlanta, Georgia, United States

Company Size

51-200 employees

Founded

2016

View Profile

Evident ID is a third‑party risk management (TPRM) automation platform that helps organizations streamline vendor onboarding, compliance evidence collection, and continuous monitoring of critical partners. The platform automates document validation (for example certificates of insurance), workflows, and evidence requests to reduce manual review and speed up assessments. Built for security, procurement, and risk teams at enterprises, Evident ID provides centralized visibility and controls to maintain vendor compliance and proactively mitigate third‑party exposures.