empathy
The Customer Success Manager will support 10-15 mid‑market life insurance and employer partners, overseeing their entire journey from implementation through renewal and upsells. The role involves cross‑functional collaboration, managing partner meetings, tracking deliverables, and reporting on product value.
Headquarters
New York, New York, United States
Company Size
51-200 employees
Founded
2020
Empathy partners with financial institutions and employers to provide comprehensive support for bereavement, estate planning, and other life transitions. Its digital platform, including the Empathy app for iOS and Android, offers personalized loss support, bereavement care, and estate administration resources. The company was founded in 2021 by Ron Gura and Yonatan Bergman and is based in New York, collaborating with leading organizations to extend compassionate, scalable support to employees and customers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for empathy.
9% above the average for this role