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Customer Success Manager at Amplemarket - ApplyBlast

Customer Success Manager

Amplemarket

2 months ago

4.9 on Glassdoor

Remote

Full Time

Manager

3 applicants

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About this role

Amplemarket is seeking an experienced Customer Success Manager to act as a trusted advisor for its B2B SaaS customers. The role involves managing a portfolio of accounts, guiding customers from onboarding through renewal, and identifying expansion opportunities to drive growth and satisfaction. The manager will also collaborate with product, engineering, sales, and marketing teams to advocate for customer needs and improve the platform.

Responsibilities

Own and manage a portfolio of customer accounts
Lead onboarding process and deliver live product training
Identify expansion opportunities and drive upsell initiatives

Skills

About Amplemarket

amplemarket.com

Headquarters

San Francisco, California, United States

Company Size

51-200 employees

Founded

2019

View Profile

Amplemarket is an AI Sales Copilot SaaS that helps sales and GTM teams drive pipeline by surfacing intent signals, performing AI-driven account and contact research, and personalizing multichannel outreach. The platform bundles data and lead generation, enrichment, email validation, job-change alerts, competitive intelligence, and social prospecting with deliverability and domain-health tools to boost engagement and opportunity rates. It automates multichannel sequences, social automation, and workflows so SDRs can replace multiple point tools and scale personalized outreach. Amplemarket is offered worldwide (with a free trial) as an all-in-one sales engagement solution for teams focused on improving response and conversion.