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Customer Success Manager at Sonatype - ApplyBlast

Customer Success Manager

Sonatype

2 months ago

3.2 on Glassdoor

Remote

Full Time

Senior

4 applicants

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About this role

The role focuses on post‑sale customer experience for U.S. government clients, driving onboarding success, adoption, and measurable outcomes while proactively managing risk and renewal confidence. It involves collaborating with cross‑functional teams, leveraging GenAI for efficiency, and identifying expansion opportunities.

Responsibilities

Lead structured onboarding and adoption initiatives
Drive proactive customer health monitoring and risk mitigation
Collaborate with cross‑functional teams to identify expansion opportunities

Skills

About Sonatype

sonatype.com

Headquarters

Fulton, Maryland, United States

Company Size

501-1000 employees

Founded

2008

View Profile

Sonatype provides intelligence and automated governance to help organizations build software faster and safer using open source and AI. Their platform detects and manages open‑source risk, automates policy enforcement across the software development lifecycle, and integrates into developer workflows to secure the software supply chain. From the creators of Nexus Repository, Sonatype’s tools enable development and security teams to govern components, reduce vulnerabilities, and accelerate delivery.