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Customer Success Specialist at Geoforce - ApplyBlast

Customer Success Specialist

Geoforce

3 months ago

4.2 on Glassdoor

Plano, Texas, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Customer Success Specialist at Geoforce serves as the proactive, named account resource for Tier 5+ SMB customers, managing utilization, retention, expansion, and satisfaction across a portfolio of high‑value accounts. The role focuses on proactive account management, escalation handling, and collaboration with sales, product, support, and development teams to drive customer success and growth.

Responsibilities

Proactively manage utilization, retention, and expansion for Tier 5+ accounts
Lead cross‑functional collaboration with Sales, Product, Support, and Development teams
Maintain account plans and execute save playbooks for at‑risk accounts

Skills

About Geoforce

geoforce.com

Headquarters

Coppell, Texas, United States

Company Size

11-50 employees

View Profile

Geoforce is a leading provider of real-time GPS asset tracking technology, designed to enhance visibility across field operations in rugged environments. Their user-friendly software eliminates guesswork, enabling organizations to monitor and manage their assets efficiently. Geoforce's solutions are tailored for industries that require robust tracking capabilities, providing critical insights to optimize fieldwork.