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© All Rights Reserved. ApplyBlast.com
Slang AI
The Customer Success Manager on the SMB team will own the end‑to‑end journey for a portfolio of independent restaurants and small groups, driving adoption, renewal, and expansion through data‑grounded business reviews, product configuration, and cross‑functional collaboration. The role focuses on improving retention and net revenue retention by ensuring the product is well‑adopted, understood, and continuously optimized for restaurant operations.
Headquarters
New York, New York, United States
Company Size
11-50 employees
Founded
2019
Slang AI is an "AI Superhost" for restaurants that answers every inbound call, instantly handles guest inquiries, and automatically manages reservations 24/7. Its conversational AI automates phone and messaging interactions to capture bookings, handle cancellations and questions, and reduce missed calls so teams convert more covers and revenue. The platform augments front‑of‑house staff with automation, analytics, and workflow integrations so restaurants can improve guest experience without hiring more labor. Slang primarily serves restaurants and hospitality groups looking to streamline operations and boost occupancy with AI-driven guest communications.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Slang AI.
11% below the average for this role