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Customer Success Manager at BlueCat - ApplyBlast

Customer Success Manager

BlueCat

2 months ago

3.4 on Glassdoor

Belgrade, Serbia

Hybrid

Full Time

Manager

0 applicants

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About this role

The Customer Success Manager at BlueCat will serve as the primary relationship manager and trusted advisor for a portfolio of enterprise customers, ensuring they realize maximum value from BlueCat's solutions, expand usage, and maintain strong partnerships. The role involves proactive engagement, technical enablement, and collaboration with sales and product teams to drive adoption, retention, and growth.

Responsibilities

Lead proactive customer engagements and success planning
Drive expansion opportunities and renewal strategies
Maintain accurate customer data in Gainsight, Totango, and Salesforce

Skills

About BlueCat

bluecatnetworks.com

Headquarters

North York, Ontario, Canada

Company Size

201-500 employees

Founded

2001

View Profile

BlueCat Networks delivers intelligent NetOps solutions that unify core DNS, DHCP and IPAM (DDI) infrastructure with observability, analytics and built‑in security. Their platform provides API‑driven automation and visibility across on‑prem, cloud and hybrid environments to accelerate network modernization and reduce operational risk. BlueCat serves enterprise network, security and cloud teams, helping them simplify IP address management, speed provisioning, and improve threat detection and incident response.