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Customer Success Manager at Upflow - ApplyBlast

Customer Success Manager

Upflow

1 month ago

4.6 on Glassdoor

New York, New York, United States

Onsite

Full Time

Manager

0 applicants

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About this role

Upflow is seeking a Customer Success Manager to own a portfolio of US accounts, guiding customers through onboarding, health monitoring, renewals, and expansion. The role focuses on delivering value, maintaining high net revenue retention, and acting as the voice of the customer across sales, marketing, and product teams.

Responsibilities

Own and scale a portfolio of US accounts across the full customer lifecycle
Monitor account health and proactively address risk and upsell opportunities
Collaborate with Sales, Marketing, and Product to drive customer retention and expansion

Skills

About Upflow

upflow.io

Headquarters

New York, New York, United States

Company Size

51-200 employees

Founded

2018

View Profile

Upflow is a Financial Relationship Management (FRM) platform designed to help B2B finance teams turn revenue into cash while building stronger customer relationships. It offers accounts receivable automation, including personalized payment reminders, cash collection workflows, real-time AR insights, and modern payment facilitation. Upflow integrates with leading ERP and accounting tools and helps businesses reduce overdue payments and days sales outstanding (DSO).