Guardz
The Customer Success Manager will own a portfolio of MSP accounts end‑to‑end, driving onboarding, adoption, renewals, and expansion while leveraging AI‑enabled workflows and data‑driven insights. The role focuses on retaining customers, identifying growth opportunities, and building scalable playbooks within Guardz's AI‑focused Customer Success organization.
Guardz is a unified, agentic cybersecurity platform built for Managed Service Providers (MSPs) to protect small and mid-sized business clients. It offers 24/7 AI-native managed detection and response (MDR) across identities, email, endpoints, web, and cloud data, defending against threats like phishing, ransomware, and account takeovers. The platform correlates signals across customer environments to enable autonomous detection, investigation, and response in a single MSP-ready solution.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Guardz.
Guardz didn’t post a salary, so this is our estimate from similar listings.
32% above the average for this role