Tonkean
The Customer Success Manager at Tonkean will work with high‑revenue enterprise customers to drive adoption, retention, and expansion of the platform. The role involves building deep relationships with executive stakeholders, guiding customers through the lifecycle, and acting as a trusted advisor to ensure measurable business outcomes. Collaboration with sales, product, and engineering teams is essential to shape the roadmap and deliver a great employee experience.
Headquarters
Palo Alto, California, United States
Company Size
51-200 employees
Founded
2016
Tonkean is an AI-powered Agentic Orchestration Platform for the enterprise that enables operations teams to architect org-wide, AI-native processes using enterprise AI agents. Its platform wraps around 250+ existing systems — including Coupa, SAP, and CLMs — to automate intake, triage, and end-to-end workflows across procurement, legal, IT, and HR without replacing existing tools. Tonkean offers pre-built solutions such as ProcurementWorks, LegalWorks, and ServiceWorks, and was recently acquired by Coupa.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Tonkean.
40% above the average for this role