Novata
Novata is seeking a Customer Success Manager to own and grow relationships with key US clients, ensuring their long‑term success and satisfaction. The role involves acting as a trusted advisor, driving adoption, expansion, and renewals, while collaborating with sales, product, and marketing teams. The manager will lead executive business reviews, monitor client health, and contribute to scalable processes to meet departmental KPIs such as NPS and retention.
Novata's trusted platform and advisory services empower the private markets to manage carbon, risk, and sustainability data with the same rigor as financial metrics.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Novata.
14% below the average for this role