Ping Identity
The Customer Success Manager drives adoption, value realization, and renewal for a portfolio of customers, acting as the primary post-sales relationship owner. This role involves orchestrating cross-functional resources to ensure customers achieve their desired outcomes and view the company as a strategic partner. The position focuses on managing customer health, identifying expansion opportunities, and delivering value-focused reviews to strengthen client relationships.
Headquarters
Denver, Colorado, United States
Company Size
1001-5000 employees
Founded
2002
Ping Identity is an identity security company that provides enterprise-grade identity and access management to protect users and every digital interaction. Its platform offers single sign-on, multi‑factor and adaptive authentication, access management, federation and API security, and customer/workforce identity solutions (e.g., PingOne, PingFederate, PingID). Ping emphasizes frictionless user experiences, risk‑based access controls, and interoperability across cloud, on‑premises, and hybrid environments to support modernization and digital transformation. Organizations choose Ping for its standards-based, scalable identity platform and broad integrations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ping Identity.
Ping Identity didn’t post a salary, so this is our estimate from similar listings.
49% above the average for this role
Ping Identity Unveils Just-in-time Privileged Access Capability to Empower Enterprises Across the Full Identity Lifecycle
Aug 18, 2025
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