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© All Rights Reserved. ApplyBlast.com
Ncontracts
Ncontracts is seeking an experienced Customer Success Manager to join its Scale team, responsible for managing a large portfolio of over 1,000 customers while coordinating with inside support teams. This role combines strategic account management with team leadership to ensure exceptional customer outcomes, drive retention, and expand business across a smaller-contract customer base. The position focuses on leveraging automation, AI, and data-driven approaches to manage high-volume portfolios and foster a collaborative environment for customer problem-solving.
Headquarters
Nashville, Tennessee, United States
Company Size
201-500 employees
Founded
2009
Ncontracts provides governance, risk and compliance (GRC) software tailored exclusively to banks, credit unions, and other financial institutions. Its SaaS platform centralizes risk assessments, vendor/third‑party management, compliance and audit workflows, policy and regulatory change management, and reporting/analytics to help institutions reduce risk and streamline regulatory obligations. Ncontracts emphasizes industry‑specific controls, automation, and exam‑readiness to simplify oversight and oversight documentation. The company serves community and regional financial institutions seeking scalable, compliance‑focused technology.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ncontracts.
Right around the average for this role