Portside
Portside is seeking a proactive Customer Success Manager to manage a large book of small and medium-sized business accounts through a high-volume, tech-enabled motion. The role focuses on improving automated, self-serve processes for onboarding, support, and renewals while stepping in personally for escalations or accounts requiring attention. This position requires strong interpersonal skills to handle customer relationships and resolve issues effectively.
Portside is an independent progressive news and commentary website whose tagline is "Material of Interest to People on the Left." It publishes and curates reporting, analysis, and resources focused on labor, culture, politics and related topics, and offers a daily snapshot newsletter, video features, archives, RSS and social feeds. Portside is supported by reader subscriptions and donations and aims to serve activists, organizers, and left-leaning readers with timely coverage and curated content.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Portside.
Portside didn’t post a salary, so this is our estimate from similar listings.
22% below the average for this role