Oracle
The Customer Success Representative is responsible for managing the renewal process for small to medium-sized Oracle customers within an assigned territory, ensuring timely support renewals, upselling, and multi-year contract extensions. The role also involves handling customer escalations, providing education on support offerings, and collaborating with internal teams to meet productivity and service level goals.
Oracle Corporation is a multinational technology company that builds enterprise software, cloud infrastructure, and engineered systems for large organizations. Best known for the Oracle Database, the company also offers a broad portfolio of enterprise applications (ERP, HCM, CX), analytics, middleware, Java, and hardware, plus Oracle Cloud Infrastructure (OCI) with SaaS, PaaS, and IaaS services. Oracle supports customers through consulting, managed services, and global technical support to migrate and modernize mission‑critical systems. Enterprises choose Oracle for its integrated stack, scalable performance, and enterprise‑grade security and reliability.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Oracle.
Oracle didn’t post a salary, so this is our estimate from similar listings.
30% below the average for this role
Renewal Representative
OpenText
Customer Success Renewals Representative, Velocity
Veeam Software
Customer Success Representative (Velocity Accounts) - Spanish speaker
Veeam Software
TERRITORY ACCOUNT REPRESENTATIVE (100%)
Chubb Fire & Security
TERRITORY ACCOUNT REPRESENTATIVE (100%)
Chubb Fire & Security
Business Consultant : SMB
StepStone Group