Hapana
As a Customer Success Manager at Hapana, you will partner with customers from the beginning of their journey to guide them through adoption, optimization, and growth, serving as their trusted advisor. You will own the customer relationship, drive product adoption, and deliver measurable commercial outcomes while collaborating with internal teams to ensure long-term success. The role involves developing success plans, managing engagement cadences, and identifying opportunities for expansion and renewal.
Headquarters
Rosebery, New South Wales, Australia
Company Size
51-200 employees
Founded
2012
Hapana is an end-to-end gym and fitness studio management platform designed to help studios run operations and grow revenue. It combines class scheduling and bookings, membership and CRM tools, automated billing and payments, and POS/booking apps to streamline day-to-day workflows and member engagement. The platform also includes reporting and integrations with payments and third‑party tools so studios can track performance and scale efficiently. Hapana targets ambitious fitness businesses seeking a single solution to improve retention, simplify operations, and drive growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hapana.
Hapana didn’t post a salary, so this is our estimate from similar listings.
6% below the average for this role