udext
As the first Customer Success Champion at a fast-growing SaaS startup, you will shape the foundation of customer support and engagement while working directly with founders to influence product direction. You will lead onboarding, build knowledge resources, and deliver exceptional support to ensure customer success and satisfaction. The role also involves driving customer engagement, identifying upsell opportunities, and building scalable processes to support company growth.
Headquarters
Chicago, Illinois, United States
Company Size
1-10 employees
Founded
2023
Udext is a communications platform that helps organizations reach and engage deskless and frontline employees via SMS and mobile messaging. It offers tools for bulk and two‑way communication, employee alerts, automated sequences, an employee intranet, surveys, e‑signatures, and newsletters, with integrations to connect to existing systems. Built for simplicity and scale, Udext focuses on improving operational communication and workforce engagement for companies of all sizes. Prospects can schedule a demo or sign in to the web app to manage messaging and workflows.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for udext.
udext didn’t post a salary, so this is our estimate from similar listings.
19% above the average for this role